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Automated emails & customization

Customize the welcome, confirmation, reminder, NPS and login-code emails GatherUs sends.

Updated Sep 22, 2026 · 1 min read · Step-by-step guide

GatherUs has a powerful suite of email templates to use for the following steps:

  • Welcome Emails upon profile creation
  • Signup/Preregistration Confirmations for Events and Sessions
  • Event Reminders 24 hours prior
  • Net Promoter Score (NPS) Surveys (Post-event)
  • Email Login Codes

All of these email templates can be fully customized in your account settings. You can then change these on a per-event & per-session basis if you need specific adjustments.

Please see the guide below on how to make these adjustments.

Step-by-step guide

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